Very important information regarding COVID-19
In light of the recent developments around COVID-19 UCOM & Associates Please note that there is no change to the no-refund policy on all costumes and payments. All payment deadlines as published remain in place. In the eventuality that Notting Hill Carnival 2022 is postponed or cancelled all costume will be completed and distributed in august 2022 as normal, any associated band cost/fee will be deducted/Refunded from the cost of your costume and our theme will not be carried over for another year.
By registering with UCOM Carnival & Associates you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions then you may not participate in the carnival with UCOM Carnival & Associates. In these terms “we”, “us”, “our” or “UCOM Carnival” refers to UCOM Carnival & Associates and “you” and “your” refers to you as a participant in the UCOM Carnival & Associates carnival mas band. We may modify these terms, for any reason at any time, by posting a new version on our website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of our website or any of our goods or services following the posting of modified terms will be subject to the terms in effect at the time of your use. Please review these terms periodically for changes. If you object to any provision of these terms or any subsequent modifications to these terms or become dissatisfied with our website, goods or services in any way, your only recourse is to immediately terminate use of our website, goods or services.
In the eventuality that Notting Hill Carnival 2022 is postponed or cancelled all costume will be completed and distributed in august 2022 as normal, any associated band cost/fee will be deducted/Refunded from the cost of your costume and our theme will not be carried over for another year.
Refunds are not possible on our products. all our items are custom made to your size and specifications, all payments made against your costume goes towards the production process and overheads of the business.
You are welcome to cancel your booking at any time, although your deposit/Payments are non-refundable absolutely no refunds or claims will be issued. if you wish to sell your package on to another person, we will need written consent via email from both parties.
If you don’t want to re-sell your costume but do not want to take part, we are happy to defer your credit until 2023. This needs to be actioned by emailing us.
All Costumes Must be fully paid not later than 1st March 2022
All T-shirt and Jouvert Packages
Must be fully paid no later than 1st April 2022
Please note: Payment deadlines must be adhered to, all deposits and payments are non-refundable or transferrable.
For UCOM sections only (Pride of Africa, Egyptian Dreams, Zulu, Tsemay People, Sahara, Ashanti, Banna Tribe, Comoros, Xhosa and all Tshirt options) we have the following methods for masqueraders to pay off their balances or pay small deposits across the year. Please do not pay money to us for any other sections.
UCOM Premium Experience
Sort Code: 04-06-05
Please note: You must use original booking reference number as the reference. Without this reference, we will not be able to match the payment to your costume order. UCOM cannot be held responsible for any payments which have not been referenced correctly
PayPal – Debit and Credit Card Payments
PayPayl payments must be made via this link
Please note: This payment method incurs a 4% fee.
Please attend Mas camp if you would like to make cash payments.
Please note: We are unable to accept payments by cheque.
A private section is a brand within UCOM that manage their own production, collection of payments and are contractually responsible for delivery of your costume. UCOM are responsible for delivering your “Carnival Experience” Music, Security, Food, Drinks and logistics for the day/s.
A promoted section is a brand/s associated with UCOM specifically to promote a section to patrons. UCOM will be 100% responsible for producing and delivering your costume , experience and collecting payments,
Masqueraders need to ensure their sizes are inputted as accurate as possible, changes can be made to sizes only (Excluding Options) up until 28th February 2022.
Body options are final and cannot be changed/upgraded.
Costumes can be sold on to another masquerader, but only under the following conditions.
All sizes and options on the original order are what you are purchasing and cannot be changed or amended at any time, you are purchasing a sold as seen costume.
The person named in the original order must send an email to firstname.lastname@example.org to include their order confirmation, if the costume is paid in full, stating they have sold on their costume to the named person.
A UCOM representative will send a confirmation email acknowledging the change of name.
You must attend the correct costume collection day or any collection day thereafter with a copy of the confirmation email and a valid form of photo ID. We are unable to release the costume without a confirmation together with a valid form of photo ID.
The costume distribution schedule will be emailed to all masqueraders, posted to our website and advertised on our social media channels.
Different sections will have different distribution dates.
After the final date for distribution, all uncollected costumes will be forfeited and remain the property of UCOM Carnival and any associated payments will also be forfeited.
Please ensure you check your email junk / spam folders and social media platforms for distribution announcements.
UCOM carnival is a 100% all inclusive experience, we provide everything for you including breakfast, Snacks, hot Lunch and Refreshments for the duration. We are a Roped off band with Security, Road Management, Staff and Police Escort. We have Toilets and other amenities on the road also. You are free to roam the band as you wish, mingle with friends in other sections, the only time we ask you to get into your section is at the judging point. for your safety please remain inside the ropes, any issues that take place outside of the ropes we cannot be responsible for, this is for your own safety.