In the eventuality that Notting Hill Carnival 2022 is postponed or cancelled all costume will be completed and distributed in august 2022 as normal, any associated band cost/fee will be deducted/Refunded from the cost of your costume and our theme will not be carried over for another year. 

Refunds are not possible on our products. all our items are custom made to your size and specifications, all payments made against your costume goes towards the production process and overheads of the business. 

You are welcome to cancel your booking at any time, although your deposit/Payments are non-refundable absolutely no refunds or claims will be issued. if you wish to sell your package on to another person, we will need written consent via email from both parties. 

If you don’t want to re-sell your costume but do not want to take part, we are happy to defer your credit until 2023. This needs to be actioned by emailing us.

Costumes – 

All Costumes Must be fully paid not later than 1st March 2022

All T-shirt and Jouvert Packages
Must be fully paid no later than 1st April 2022

Please note: Payment deadlines must be adhered to, all deposits and payments are non-refundable or transferrable.

For UCOM sections only (Pride of Africa, Egyptian Dreams, Zulu, Tsemay People, Sahara, Ashanti, Banna Tribe, Comoros, Xhosa and all Tshirt options) we have the following methods for masqueraders to pay off their balances or  pay small deposits across the year. Please do not pay money to us for any other sections. 

BACS transfer

Lloyds Bank 
UCOM Events Limited
Sort Code: 30-98-97
Account: 66830660

Please note: You must use original booking reference number as the reference. Without this reference, we will not be able to match the payment to your costume order. UCOM cannot be held responsible for any payments which have not been referenced correctly

PayPal – Debit and Credit Card Payments

PayPayl payments must be made via this link
https://unitedcoloursofmas.com/shop/furtherpayments/

Please note: This payment method incurs a 4% fee.

Cash Payments

Please attend Mas camp if you would like to make cash payments.

Please note: We are unable to accept payments by cheque.

A private section is a brand within UCOM that manage their own production, collection of payments and are contractually responsible for delivery of your costume. UCOM are responsible for delivering your “Carnival Experience” Music, Security, Food, Drinks and logistics for the day/s. 

A promoted section is a brand/s associated with UCOM specifically to promote a section to patrons. UCOM will be 100% responsible for producing and delivering your costume , experience and collecting payments, 

Masqueraders need to ensure their sizes are inputted as accurate as possible, changes can be made to sizes only (Excluding Options) up until 28th February 2022. 

Body options are final and cannot be changed/upgraded.

Costumes can be sold on to another masquerader, but only under the following conditions.

All sizes and options on the original order are what you are purchasing and cannot be changed or amended at any time, you are purchasing a sold as seen costume.

The person named in the original order must send an email to info@unitedcoloursofmas.com to include their order confirmation, if the costume is paid in full, stating they have sold on their costume to the named person.

A UCOM representative will send a confirmation email acknowledging the change of name.

You must attend the correct costume collection day or any collection day thereafter with a copy of the confirmation email and a valid form of photo ID. We are unable to release the costume without a confirmation together with a valid form of photo ID.

The costume distribution schedule will be emailed to all masqueraders, posted to our website and advertised on our social media channels.

Different sections will have different distribution dates.

After the final date for distribution, all uncollected costumes will be forfeited and remain the property of UCOM Carnival and any associated payments will also be forfeited.

Please ensure you check your email junk / spam folders and social media platforms for distribution announcements.

• Please ensure that your package has been paid for in full before attending distribution. We are unable to receive payment at mas camp during distribution.
  
  
• Costume packages must be collected by the person named in the order or by a confirmed designated representative. A confirmed designated representative may only collect on your behalf if your balance is paid in full.
  
  
• Check that you have received you “Paid In Full Confirmation” collection letter by 15th August 2020. If you have not received it by this time then please contact us immediately. Do not attempt to collect your costume or package without this document.
  
  
• Please attend your designated day for collection or any distribution day thereafter. Priority will be given to those collecting on their assigned days, Please try and collect on you assigned day to ease congestion and wait times.
  
  
• Please have your original valid photo ID ready when get to the front of the queue. This will help to speed up the process. We are unable to issue your package without production of an original valid form of photo ID.
  
  
• A confirmed designated representative can collect your costume on your behalf but will be required to present the following:
  • A signed letter from you stating the designated person may collect the costume on your behalf, this must be a paper document.
  • A copy of your costume confirmation, this can be a paper or digital document.
  • A copy of your photo ID this can be a paper or digital document.
    
    
• Without the above documentation, we are unable to release any costumes.

UCOM carnival is a 100% all inclusive experience, we provide everything for you including breakfast, Snacks, hot Lunch and Refreshments for the duration. We are a Roped off band with Security, Road Management, Staff and Police Escort. We have Toilets and other amenities on the road also. You are free to roam the band as you wish, mingle with friends in other sections, the only time we ask you to get into your section is at the judging point. for your safety please remain inside the ropes, any issues that take place outside of the ropes we cannot be responsible for, this is for your own safety.